Client: 5CA
UX and UI Design of a CS Recruitment Platform
5CA is a BPO company that focuses on remote customer support.
Goal
5CA needed a solution for recruiting the best customer support agents. A platform where they can sign up, be informed on what are the latest open positions and apply to them in a fast and user-friendly way.
The project began with a wireframing phase to indicate what are the main user flows and how to make sure visitors can reach their desired actions in the quickest and most efficient ways.
The whole User Interface was based on the flows that were determined during the wireframing phase. Users were guided how to create a full user account after which they can see the open positions and apply.